Pan Pacific Hanoi

Hanoi, Vietnam 1 Thanh Nien Road
8.5 Excellent 276 Opinions
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1 Thanh Nien Road
Hanoi, Vietnam

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Information

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city centre, guests can visit the vibrant Old Quarter, located just 3 km from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property.

Pan Pacific Hanoi is 2.8 km from Thang Long Water Puppet Theatre. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets.

The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked minibar. En suite bathrooms are fitted with a bathtub or shower and provide French bathroom amenities.

Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which boasts a panoramic view of the city, or the Song Hong Bar.

Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business centre.

  • Parking
  • Restaurant
  • Meeting/banquet facilities
  • Bar
  • Facilities for disabled guests
  • Free WiFi
  • Air conditioning
Gallery
Pan Pacific Hanoi
Rooms and availability
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Room type
Maximum persons
Number of bedrooms
Room size
Facilities
Pacific Club Room Pan Pacific Hanoi Pacific Club Room Pan Pacific Hanoi
Pacific Club Room Pan Pacific Hanoi Pacific Club Room Pan Pacific Hanoi
3 35 m2 1

This air-conditioned club room has carpeted floori…

  • City view
  • Air conditioning
Deluxe Double Room Pan Pacific Hanoi Deluxe Double Room Pan Pacific Hanoi
Deluxe Double Room Pan Pacific Hanoi Deluxe Double Room Pan Pacific Hanoi
3 35 m2 1

Featuring contemporary decor with light tones, thi…

  • City view
  • Air conditioning
Booking from: $95.68
Premier Lake View Room Pan Pacific Hanoi Premier Lake View Room Pan Pacific Hanoi
Premier Lake View Room Pan Pacific Hanoi Premier Lake View Room Pan Pacific Hanoi
3 35 m2 1

This air-conditioned premier room opens up to pano…

  • Lake view
  • Air conditioning
Studio Suite Pan Pacific Hanoi Studio Suite Pan Pacific Hanoi
Studio Suite Pan Pacific Hanoi Studio Suite Pan Pacific Hanoi
3 40 m2 1

This spacious air-conditioned suite opens up to pa…

  • Lake view
  • Air conditioning
Deluxe Twin Room Pan Pacific Hanoi Deluxe Twin Room Pan Pacific Hanoi
Deluxe Twin Room Pan Pacific Hanoi Deluxe Twin Room Pan Pacific Hanoi
2 35 m2 1

Featuring contemporary decor with light tones, thi…

  • City view
  • Air conditioning
Booking from: $95.68
One-Bedroom Premier Serviced Suite Pan Pacific Hanoi One-Bedroom Premier Serviced Suite Pan Pacific Hanoi
One-Bedroom Premier Serviced Suite Pan Pacific Hanoi One-Bedroom Premier Serviced Suite Pan Pacific Hanoi
3 60 m2 1 1

This one-bedroom apartment comes with a separate l…

  • Lake view
  • Air conditioning
One-Bedroom Executive Serviced Suite Pan Pacific Hanoi One-Bedroom Executive Serviced Suite Pan Pacific Hanoi
One-Bedroom Executive Serviced Suite Pan Pacific Hanoi One-Bedroom Executive Serviced Suite Pan Pacific Hanoi
3 60 m2 1 1

This apartment features a washing machine, flat-screen TV and soundproofing.

  • City view
  • Air conditioning
Two-Bedroom Premier Serviced Suite Pan Pacific Hanoi Two-Bedroom Premier Serviced Suite Pan Pacific Hanoi
Two-Bedroom Premier Serviced Suite Pan Pacific Hanoi Two-Bedroom Premier Serviced Suite Pan Pacific Hanoi
6 90 m2 2 1

This apartment has a kitchen, seating area and bathrobe.

  • Lake view
  • Air conditioning
Two-Bedroom Executive Serviced Suite Pan Pacific Hanoi Two-Bedroom Executive Serviced Suite Pan Pacific Hanoi
Two-Bedroom Executive Serviced Suite Pan Pacific Hanoi Two-Bedroom Executive Serviced Suite Pan Pacific Hanoi
5 90 m2 2 1

This apartment features a kitchenware, microwave and washing machine.

  • Lake view
  • Air conditioning
2 35 m2 1

This double room has a minibar, electric kettle and flat-screen TV.

  • City view
  • Air conditioning
Object reviews
8.5
Pan Pacific Hanoi
Rating: 8.5/10 - Excellent!
8.1 / 10 Value for money
8.4 / 10 Facilities
8.7 / 10 Location
8.9 / 10 Staff
8.8 / 10 Cleanliness
8.8 / 10 Comfort
10.00 / 10 - Fantastic!

"Las vistas" - Andymartz89


9.60 / 10 - Fantastic!

"Las habitaciones son amplias y muy limpias y con unas vistas a la cuidad impresionantes. La piscina es grande y semi cubierta. El personal muy amable. El desayuno buenísimo. " - Carmen


9.20 / 10 - Excellent!

"Cama muy cómoda. Piscina cubierta de 40 metros en el piso 4 excelente." - Marcelo


9.20 / 10 - Excellent!

"Buen servicio, muy buen desayuno y pileta cubierta gigante " - Marcelo


9.20 / 10 - Excellent!

"Excelente servicio, un hotel 5 estrellas " - Felipe

10.00 / 10 - Fantastic!

"Summit lounge" - D


10.00 / 10 - Fantastic!

"This hotel was exceptional. The staff were friendly, providing outstanding service Great facilities. Great location. Highly recommend " - James


10.00 / 10 - Fantastic!

"Everything, can not find fault, I have tried." - Eric


9.60 / 10 - Fantastic!

"It‘s a beautiful and relaxing place in the hustle and bustle of Hanoi. Nice lake view, great staff, warm welcome, cozy bar, just perfect for a stay in the city, close to everything, but far enough. ..." - Martina


9.00 / 10 - Excellent!

"Staff were excellent, nice facilities at the hotel" - David

10.00 / 10 - Fantastic!

"Petit déjeuner/Literie/piscine/ le linge de toilette" - Therese


10.00 / 10 - Fantastic!

"l'accueil, le personnel aux petits soins, et la piscine intérieure chauffée vraiment top avec des enfants" - Laure-helene


10.00 / 10 - Fantastic!

"Tres bon établissement et bien placé " - Denis


10.00 / 10 - Fantastic!

"Belle chambre, Piscine intérieure à 29 degrés. Hamann, sauna , jaccuzi, salle de sport, le tout gratuit. A 2€ de taxi du centre. Très bon accueil. Hotel très propre moderne. Super bien situé sur un ..." - Mijean2000


9.60 / 10 - Fantastic!

"L'emplacement" - Pascal

10.00 / 10 - Fantastic!

"Гостиница расположена в получасе езды из аэропорта, машину бесплатно предоставил отель. Район интересен для туристов, есть что посмотреть. При регистрации внимательно изучили наши китайские визы и ..." - Mikhail


10.00 / 10 - Fantastic!

"Соответствует заявленному уровню " - Marie


10.00 / 10 - Fantastic!

"Можно не выходить из отеля, все есть в нем )) Спа, бассейн, тренажерка. Провели День Святого Валентина на крыше отеля в ресторане, романтично )" - Ksenia


9.60 / 10 - Fantastic!

"Останавливались в отеле всего на одну ночь, но этого было достаточно, чтоб оценить отель на хорошем уровне. Отличные, комфортабельные номера, все необходимое имеется в наличии. Персонал приветливый и ..." - Alexey


9.60 / 10 - Fantastic!

"Завтрак, персонал, месторасположение отеля" - Ilya

10.00 / 10 - Fantastic!

"Розташування, дуже гарний персонал, зручності в номерах, приголомшений вигляд з вікна на місто" - Олена

10.00 / 10 - Fantastic!

"Luxueuze kamer, super ontbijt." - Steven


9.60 / 10 - Fantastic!

"Prachtig hotel, met alles erop en eraan, zeer goede service. Personeel super vriendelijk, ongelofelijk buffet ontbijt met een echte latte koffie.Zeer mooi uitzicht op meer . Prijs kwaliteit nog nooit ..." - Erwin


7.50 / 10 - Very good!

"Groot en luxe hotel met een zeer uitgebreid ontbijtbuffet." - Björn

10.00 / 10 - Fantastic!

"vennligheten" - Bjorn

10.00 / 10 - Fantastic!

"Wir hatten ein Zimmer in einer der oberen Etagen mit einem fantastischen Blick über den West- Lake. Das Zimmer war sehr geräumig und hatte eine Dachterrasse. Alles war super sauber, die Betten bequem..." - Katrin


10.00 / 10 - Fantastic!

"sehr zuvorkommendes Personal. Wir hatten Suite gebucht, bekamen kostenloses Upgrade für Zugang in Lounge-Bereich im 17. Stock - unglaublich schöner Blick beim Frühstück etc.. Bar outside im 20. Stock..." - Gabriele


9.60 / 10 - Fantastic!

"Top Hotel, schöner Blick auf den West Lake. Sparen sie sich das Frühstück, vor der Tür gibt es jede Menge kleine Restaurants für einen Bruchteil des Preises. Top Service. " - Marcel


9.60 / 10 - Fantastic!

"Das Clubzimmer war Klasse. Das Fitnessstudio war top ausgestattet. Das Frühstück war sehr vielseitig." - Sabine


9.20 / 10 - Excellent!

"Zusätzlicher Clubservice im 17.Stockwerk" - Martin

9.20 / 10 - Excellent!

"Dobra poloha, dalej od rusneho centra. Hned pri hoteli Hop in Autobus " - Tibor

8.80 / 10 - Excellent!

"Basen kryty , czystość w pokoju , lokalizacja , widok na jezioro" - Anh

7.90 / 10 - Very good!

"La posizione ideale il comfort e la cortesia del personale sono importantissimi, servizio bar eccellente" - Vergombello

Important information

Grupy

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Free public parking is possible on site (reservation is not needed).

Animals

Pets are not allowed.

Children and beds

Children of any age are allowed.
Children up to and including 11 years old stay for VND 678,563 per person per night when using an available extra bed.
People 12 years old and over stay for VND 1,357,125 per person per night when using an available extra bed.
No cots are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Important information

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Fitness centre is closed from Sat 15 May 2021 until Mon 31 May 2021
Spa/wellness centre is closed from Sat 15 May 2021 until Mon 31 May 2021
Swimming pool #1 is closed from Sat 15 May 2021 until Mon 31 May 2021
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Extra beds are subject to availability upon check-in.

Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.

Vietnamese, Korean, Japanese, English Check in: from 14:00
Check-in and check-out times Check out: to 12:00
Facilities
General
  • Parking
  • Free parking
  • On-site parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • BBQ facilities
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Invoices
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Indoor pool (all year)
  • Swimming Pool
Activities
  • Golf course (within 3 km)
  • Happy hour
  • Live music/performance
Common areas
  • Terrace
  • Sun terrace
  • Shared lounge/TV area
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Shops
  • Barber/beauty shop
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Transport
  • Car hire
  • Shuttle service (additional charge)
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests can opt-out of accommodation cleaning service
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Physical distancing rules