Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Windsor Plaza Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of VND 1000000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Guests must produce same credit card at the time of online booking and at check-in to verify that it matches the original credit card holder name.
Children from 7 years to under 12 years of age are charged USD 10 per night per child for breakfast when using existing beds.
Please note that the hotel offers a FREE Shuttle Bus service on a first-come, first-served basis. You can enjoy:
• City-center 2 route (9:00 & 17:00 daily): Bến Thành Market, Notre Dame Cathedral, Nguyen Hue Boulevard stop points.
The bus departs hourly from the hotel and drops by tourist attractions.
The bus routine is attached for your reference. Time may vary pending traffic or road closures.